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Wednesday
Jan172018

Trust urges Fulham fans to support Riverside Stand planning application

The Fulham Supporters' Trust is urging all Fulham fans to express their support for Fulham Football Club's plans to redevelop the Riverside Stand to Hammersmith and Fulham Council before the close of the public consultation on Friday.

Fulham Football Club's full planning application can be viewed on the Hammersmith and Fulham Council website here.

The Trust have submitted a formal submission to the Council, which can be read here, and have written to all our members and supporters outlining the reasons why we believe the latest iteration of Craven Cottage redevelopment plans are worthy of public support, including:

  • improvement of spectating and matchday facilities
  • improved look of ground
  • enabling historic Craven Cottage site to continue to be used for high level professional football, enhancing value of listed buildings continuing being used for the primary purpose
  • opening up of river walk, completing stretch from Hammersmith to Putney, benefit to wider community and environment
  • amenity provided for residents on non-matchdays in that part of Fulham

The Trust would urge supporters to sign the petition hosted on the Club's website, but, if you are able to write to the Council, individual letters detailing your reasons for support, tend to have greater credence with planners than standard, or form, letters. You can write to Hammersmith & Fulham Council, King Street, London W6 9JU, citing application reference 2017/04662/FUL, or submit your comments via the Council's online planning portal here.

Following the end of the publication consultation, it is expected that the Council will make a decision on the application by the end of April.

Friday
Jan122018

Awayday Guide: Middlesbrough

TICKETING INFORMATION

Tickets are available on the day at the Riverside Stadium, although these will take the form of cash sales only from the visitors' ticket office next to the away end. 

Tickets are priced at £30 for adults, £20 for supporters aged over 65 and £17 for supporters aged under 18.

GETTING TO THE RIVERSIDE STADIUM

BY CAR

Exit the A1 (M) at junction 49, following the sides for 'Teesside', and join the A168, which becomes the A19 after about eleven miles. Stay on ther A19 for around 19 miles before taking A66 eastwards towards Middlesbrough town centre. Remain on A66 past the town centre, which you should pass on your right, and follow the signs to the Riverside Stadium, which becomes visible on your left.

Car parking at the Riverside Stadium is only available to permit holders. You can purchase a stadium parking permit, which costs £6, by calling the Middlesbrough ticket office on 0844 499 1234. Alternative, there are a number of cost effective parking options in Middlesbrough itself. There is plenty of private car parking on the surrounding streets near to the stadium or street parking just off the A66, which is about fifteen to twenty minutes walk from the away end. Some of these car parks and car parking options are subject to significant queues after the final whistle.

BY TRAIN

Middlesbrough station is about a ten to fifteen minute walk away from the Riverside Stadium. When you come out of the station, you will be on Bridge Street West, turn right and cross Albert Road. Follow Bridge Street East to the junction with Windward Way. Stay on Winward Way, eventually passing the Hudson Quay development on the left, and continue on under the bridge to the Riverside Stadium.

BY COACH

The official club coaches will leave Craven Cottage and West Barnes Lane, opposite Motspur Park train station, at 6.30am. They are priced at £30 for adult season ticket holders and members and £20 for junior season ticket holders and members. Non-season ticket holders and members coach travel is priced at £35 for adults and £25 for juniors.

AWAY PUBS

The well-established away pub is Doctor Browns (135 Corporation Road, Middlesbrough TS1 2RR), which is about a ten minute walk from the Riverside Stadium. Doctor Browns serves real ale and has large screen televisions showing live sport with a selection of food available from a sandwich bar located outside.

Barracuda (42 Albert Road, Middlesbrough, TS1 1QD) has also been very popular with Fulham fans on recent visits on account of its cheap pricing and warm welcome. Aside from a good selection of cheap beers, Barracuda also shows all the live football, which might make it a useful option if you want to keep in touch with the other games.

The Isaac Wilson (61 Wilson Street, Middlesbrough, TS1 1SF) is the local Wetherspoon's closest to the Riverside Stadium and has been very welcoming of away supporters in the past.

Several other local pubs will allow away fans in but may require any visiting colours to be covered up.

 

Friday
Jan122018

Notes from January meeting with Fulham Football Club

On Tuesday 9 January 2018, representatives of the Fulham Supporters’ Trust board Tom Greatrex (TG), Dan Crawford (DC) and Michael Gregg (MG) met with Alistair Mackintosh (AM, chief executive officer), Casper Stylsvig (CS, chief revenue officer), David Daly (DD, non-executive director) and Carmelo Mifsud (CM, media relations manager) of Fulham Football Club at Motspur Park as part of our structured dialogue and relationship on behalf of Fulham fans.

MEMORANDUM OF UNDERSTANDING AND STRUCTURED RELATIONSHIP
The Trust representatives began the meeting by welcoming the signing of the memorandum of understanding between the two parties in December and raised ways in which this could be developed over the period ahead.

Consultation on specific issues relating to supporter experience, run in conjunction with the Trust, was a good testing ground to explore this. Several other Clubs and Trusts had been in touch to ask for further details about the work that had gone into both the setting up of regular meetings and the establishment of the MoU. Both the Trust and the Club agreed to continue talking to interested parties as part of our commitment to sharing such best practice within football.

PLAYING MATTERS AND JANUARY TRANSFER WINDOW
The Trust representatives reported that there had been significant concern expressed by many members following the reported comments of head coach Slavisa Jokanovic during a recent press conference, and raised a series of questions from Trust members regarding the January transfer window.
 
Trust representatives pressed the Club on statements made in December, and AM reiterated the Club’s position that they are looking to strengthen the squad during the January transfer window and that the identification and recruitment of targets had begun well in advance of the opening of the window. There is no change to the position and process outlined in December, an integral element of which is discussion and evaluation of options with Slavisa Jokanovic and the coaching staff. Pressed on the concern that has arisen from the widely reported press comments, AM said that every manager wants to have players in as early as possible and AM understood his and fans’ frustrations, adding that the nature of conducting transfer business in January meant deals were often dependent on selling clubs concluding their own transfers – which meant that activity is usually delayed until towards the end of the month, but he did confirm they were working on a potential deal at the moment.
 
AM reiterated that the Club’s recruitment process would remain the same as outlined in previous meetings and that the Coach, scouting team and data analysis department were working to an agreed list of players. He also confirmed that Tony Khan is in regular contact, several times a day, when he is out of the country. He also emphasised the importance of identifying value for money (Be it a £500K deal or a £5M deal) and ensuring that the financial aspects of each deal represented strong long-term investments for the Club. AM also stated that the Club remained keen to retain their key players during January and that there was renewed confidence that the first team could challenge for promotion from the Championship in the months ahead.
 
RIVERSIDE STAND
CM and AM thanked the Trust for their support in raising awareness of the Club’s submission of their planning application to Hammersmith and Fulham Council and the various means by which Fulham fans could support the plans. AM confirmed that the Club had been informed that the Council were still working towards a formal determination of the application at either their March or April planning committee meetings, which would fall before the purdah period ahead of the local elections.

The Trust representatives confirmed that the Trust would shortly be putting in their own submission in support of the plans to Hammersmith and Fulham Council as well as a further request to remind Trust members and Fulham fans to either add their names to the Club’s online petition or write statements of support directly via the Hammersmith and Fulham Council planning portal. The Trust representatives highlighted the particular impact supporters living close to the ground can have, and suggested they particularly be encouraged to make submissions to the Council. The Trust shared positive feedback they had received about the plans.

The Trust also raised the issues regarding the future of supporters who currently have season tickets in the Riverside Stand, and shared feedback from recent survey work with a sample of season ticket holders in that stand. Whilst the Trust and Fulham fans welcomed the Club’s commitment to remaining at Craven Cottage for the duration of the redevelopment phase, there is clearly going to be disruption to the current matchday arrangements once the existing stand is demolished.

The Trust undertook to provide further details of our members’ feedback to the Club and both parties also agreed to set up a working group involving the Club, Trust members and supporters from the Riverside Stand to discuss the redevelopment and how to work through the various logistical issues that will arise during the construction phase.

The Club and the Trust agreed to hold a specific and more detailed meeting where specific issues surrounding the plans for the Riverside Stand could be discussed with Sean O’Loughlin.
 
MATCHDAY EXPERIENCE
The Trust representatives raised issues with the food offering and service at recent home matches in several home stands and, following a discussion of particular concerns with the Club, it was agreed that a series of consultation meetings should be set up regarding supporters’ experience of food and drink, the matchday atmosphere and the hospitality currently offered at Craven Cottage. Trust members will have already received an email inviting them to take part in these meetings.

The Trust also brought up complaints received from supporters about the public address system at Craven Cottage. Some announcements made via the tannoy are impossible to hear clearly, which includes several announcements made during the half-time interval, although the occasional emergency announcement comes through clearly. Both CM and AM agreed to investigate this as a priority.

The Trust also raised correspondence from supporters about the WiFi available in the ground and the lack of signage in the Riverside Stand that helps supporters locate their seats. The Club confirmed that this would be looked into as well.

BOXING DAY AND BANK HOLIDAY FIXTURES
Following Fulham’s fifth away Boxing Day fixture in a row, the Trust had undertaken a round of media interviews and activity ahead of the trip to Cardiff City. Several supporters had been in touch suggesting that it was well past time that Fulham had a home Boxing Day fixture and the Trust representatives communicated this view to the Club. Both AM and CM replied that, whilst the Club does not have the ultimate say in regards to the arrangement of the fixtures, they would make a strong representation to the football authorities ahead of the fixture list being drawn up for the 2018/2019 season.

The Trust also raised the issue of most of Fulham’s Bank Holiday fixtures now taking place on Tuesdays. AM and CM advised that, particularly in the case of the January matches, this decision had been taken following consultation with the first team head coach taking into account recovery time between fixtures, but that they would take supporters’ views into account when considering changes to the schedule in future.

TICKETING
The Trust had been made aware of a number of issues regarding ticketing since the last meeting in December. Several supporters had been in contact regarding the Club’s recent special offer of free tickets for season ticket holders for forthcoming home fixtures as they had endured difficulty in claiming their tickets for the relevant fixture. CM and CS advised that all supporters who had contacted the Club had been offered tickets for future matches and that some of these issues arose from supporters having unsubscribed from the Club’s email communications.

The Trust also raised concerns about the difficulties that a large number of supporters faced when trying to order their tickets for the FA Cup third round tie against Southampton. CM said that a number of issues arose due to changes made by Ticketmaster and that the Club had experienced difficulties liaising with Ticketmaster between Christmas and New Year. The Club’s ticket office staff had worked very hard to resolve any issues and CS apologised for any inconvenience caused to Fulham fans.

The Trust had also received correspondence about a number of season ticket holders being unable to gain access to the Craven Cottage for the Ipswich Town game because their season tickets had been suspended. This resulted in increased queues prior to kick off and a large number of supporters having to visit the ticket office to get the issues resolved. CS confirmed that the Club would investigate this as a matter of urgency.

In response to a question from the Trust, CS confirmed that the Club had been encouraging supporters to use ‘the print at home’ option having purchased match tickets online and, that following a software change, this should option should be now fully operational once again.

The meeting finished at 11.56am

 

Thursday
Dec282017

Awayday guide: Hull City


TICKETING INFORMATION

Tickets for Fulham's trip to Hull City on Saturday are on general sale and supporters wishing to support Slavisa Jokanovic's side at the KCOM Stadium should call the Fulham ticket office on 0203 871 0810. There are no concessionary rate tickets available for Hull City's fixtures this year - and the Trust has raised this matter with the EFL. Tickets are priced at either £18, £24 or £27 depending on which section of the away end you wish to sit in.

Tickets have now gone off sale online and any telephone callers should specify whether they wish to collect their tickets from the ticket office or at Hull on Saturday afternoon. Tickets will go off sale to telephone callers tomorrow (Friday 29 December) afternoon but Fulham fans will be able to buy tickets on the day from the Hull City ticket zone on the East side of the KCOM Stadium.

GETTING TO THE KCOM STADIUM

BY CAR

Take the M1 to Junction 21A take the A46 exit to Braunstone Frith/ Kirby Muxloe/ B5380. Keep bearing right at the fork in the road and follow the signs for the A46 Newark. You will soon have to merge onto the A46, whereupon you should follow it to after Lincoln. At the ensuing roundabout, choose the first exit for Humber Bridge and then at the third roundabout after about 21 miles on the A15 take the third exit for the M180/Humber Bridge and head along the M180 to Junction 5 before turning off following the signs for Hull/Hull Airport. At the upcoming roundabout. take the second exit onto the A15 and cross the Humber Bridge (you will need to pay a £2.50 charge) take the third exit, clearly signposted as 'City Centre'. Turn left at the lights, head over the flyover, take a right at the next lights and the ground is on your right side.

There plenty of spaces to park your car at the KCOM Stadium car park (priced at £5), but you should be aware that there can be delays of around half an hour getting away after the final whistle. There is also a park and ride service - which is clearly signposted off the A63, and a large number of city centre car parks, like the ones on Pryme Street and Freetown Way available, as well as the free parking near opposite the Hull Royal Infirmary. 

BY TRAIN

The KCOM Stadium is approximately twenty minutes walk away from Hull Paragon Railway Station. Turn left at the end of the platform and then left into the bus station, walking through to the exit at the far end. Head past Tesco on your right, cross over Park Street at the traffic lights. Follow the blue signs to KC Stadium go along Londisborough Street, cross Argyle Street and head onto the pedestrian walkway and take bridges over railway lines to the ground.

BY COACH

The club coaches will leave Craven Cottage and West Barnes Lane, opposite Motspur Park train station, at 9am. There are still spaces on the coaches which can be booked by calling the Fulham FC ticket office on 0203 871 0810.

AWAY PUBS

The Park View (57 Walton Street, Hull, HU3 6JB) almost directly opposite the stadium car park entrance has always welcomed visiting supporters in the past. A family run pub, which has recent undergone reburfishment, it serves a wide array of beers and has big screens to show live sport as well as housing a burger van outside on matchdays.

The New Walton Club (243 Walton Street, Hull HU3 6JR) welcomes away fans as well but you will be charged a £1 entry fee. The club serves very good cheap beer in a friendly atmosphere with a separate area serving food and other refreshments.

The Boot Room (354-356 Anlaby Road, Hull, HU3 6NS) is located further down Walton Street on the corner of the junction with Anlaby Road. Although this is where a large number of Hull fans congregate before the games, they have welcomed away fans previously and have a number of big screens showing live sport.

The other pubs in the vicinity of the KCOM Stadium or the old Boothferry Park are all designated either officially or unofficially as being for home fans only. There are a number of alternative venues in the city centre, including the local Wetherspoon's The Admiral of the Humber (1 Anlaby Road, Hull HU1 2NT), The New King Edward Bar (which is right next door to the Admiral of the Humber and located upstairs, 1 Anlaby Road, Hull HU1 2NR), The Punch Hotel (Queen Victoria Square, Hull HU1 3RA) and The Hop & Vine (24 Albion Street, Hull HU1 3TH).

Alcohol is available inside the stadium at the Pitch Side bar which is specifically for away supporters but, on police advice, this bar can sometimes stop serving alcohol 45 minutes before kick off. 

 

Thursday
Dec282017

Hull City ticket information

Tickets for Fulham's trip to Hull City on Saturday are still available on general sale and supporters wishing to support Slavisa Jokanovic's side at the KCOM Stadium should call the Fulham ticket office on 0203 871 0810. There are no concessionary rate tickets available for Hull City's fixtures this year - and the Trust has raised this matter with the EFL. Tickets are priced at either £18, £24 or £27 depending on which section of the away end you wish to sit in.

Tickets have now gone off sale online and any telephone callers should specify whether they wish to collect their tickets from the ticket office or at Hull on Saturday afternoon. Tickets will go off sale to telephone callers tomorrow (Friday 29 December) afternoon but Fulham fans will be able to buy tickets on the day from the Hull City ticket zone on the East side of the KCOM Stadium.